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UPDATED: MARCH 31, 2020

River’s Hospital tightens visitor restrictions

To our valued community members, patients, and guests,

To protect the health and safety of River’s Edge Hospital staff and patients in the Emergency Department, Urgent Care, and Hospital, patients will no longer be allowed to have visitors effective April 1, 2020.

Exceptions to the NO VISITOR policy include:
Pediatric patients are allowed one parent/guardian while in the building. Parents/guardians will not be allowed to switch places during the time of the visit.

In an end of life situation, exceptions will be granted on a case-by-case basis.

Visitors who have been granted an exception will be screened prior to entry into the patient care areas.

Visitor restrictions will be in place for an undetermined amount of time. We encourage people to keep in touch with their loved ones via phone, email, or other devices.

We know these restrictions are difficult for patients and loved ones. These steps are necessary to help slow the spread of COVID-19 and to keep our staff and patients healthy.

UPDATED: MARCH 27, 2020

If you are a patient coming to River’s Edge Hospital for your surgical,  physical therapy, occupational therapy, outpatient infusion therapy, lab, or imaging appointment, we are requesting you take your temperature the night before your appointment and morning of your appointment.  If you have a fever of 100o or higher, please contact us at 507-931-2200 to reschedule your appointment.

Upon arrival for your appointment you will be asked the following screening questions about your current symptoms and if you have a fever. 

  • Do you have a fever ?
  • Do you have any of the following?  Shortness of breath, lightheadedness, sore throat, or cough?
  • Have you had close contact with anyone confirmed to have COVID-19?

UPDATED: March 23, 2020

At River’s Edge Hospital, the care and health of our employees, patients and their families is our highest priority at all times.

We understand you may have questions regarding the evolving coronavirus (COVID-19) and the prevention and preparedness steps that we are taking.

The Minnesota Department of Health believes that COVID-19 is spreading broadly across Minnesota. As testing capacity increases, we know that the number of confirmed cases in our area will increase. This is why we need to take seriously our role in slowing the spread of COVID-19 in our communities.

  • All Minnesotans are encouraged to limit time spent in locations that do not allow for social distancing of six feet per person.
  • By making health choices and practicing social distancing, we each can help break the chain of transmission.
  • Community mitigation efforts – including staying home – will buy hospitals time to prepare for a future surge of COVID-19 patients. Staying home will slow the spread of infection.

If you are concerned about your symptoms, you can call your primary care provider or River’s Edge Hospital at 507-931-2200 prior to your arrival. The staff will work with you to determine if you should be tested. Due to testing capacity limits, you may not be given a test.

As always, practice good hygiene habits to prevent illness.

  • Wash hands with soap and water.
  • Stay home when you are sick.
  • Cover your cough.

Q.  Can I visit my friend/family member at River’s Edge Hospital?

A.  For the safety of our patients and employees, we are CLOSING visitor hours for inpatients at River’s Edge Hospital.  All patients –  inpatients, Emergency Department, Urgent Care, Physical and Occupational Therapy, Laboratory, Imaging, Outpatient Surgery,  Infusion Therapy, and Cardiac Rehab patients will be allowed ONE support person to be in the hospital room during this time.

If the support person has any respiratory symptoms, have traveled within the last 14 days to areas where COVID-19 is prevalent, or have had possible exposure to COVID-19, we ask that they refrain from visiting in the hospital.  We would encourage family and friends to continue communicating with patients by video chat, phone, text and email.

Q.  What is River’s Edge Hospital doing to prepare for any incidence of Coronavirus/COVID-19?

COVID-19 Actions:

River’s Edge Hospital will not be doing routine screening or patient requested COVID-19 (the illness caused by coronavirus) test in its Urgent Care or Emergency Department. 

We would ask that you call ahead so we can be prepared for you when you arrive.  Please call 507-931-2200 for assistance.


  • River’s Edge Hospital has paused routine screening mammogram appointments until restrictions have lifted. Diagnostic appointments will continue.
  • Live Well Fitness Center is closed by order of the Governor. It will reopen when restrictions are lifted. Updates are posted on the Live Well Facebook page.
  • Starting this week, all staff, patients, visitors, providers, and vendors will be screened prior to entering the building.

Coronavirus (COVID-19) is a respiratory illness in people caused by a new virus. It can spread from person to person. Since this is a new virus, there are still things we do not know, but are learning more about COVID-19 each day. The Minnesota Department of Health and River’s Edge Hospital is taking this seriously and planning for cases.

Symptoms include fever, cough, shortness of breath. People who are mildly ill with COVID-19 should stay home during their illness. You should restrict activities outside your home, except for getting medical care.

You can call River’s Edge at 931-2200 if you need to seek medical care (see FAQ below).

The best ways to protect yourself from COVID-19 are to do the same things you do to protect yourself from colds and flu:

  • Wash your hands often with soap and water.
  • Stay home when you are sick.
  • Cover your cough.
  • Clean and disinfect frequently touched objects and surfaces.

We understand you may have questions regarding the evolving coronavirus (COVID-19) and the prevention and preparedness steps that we are taking.

Q. What is River’s Edge Hospital doing to prepare for any incidence of Coronavirus/COVID-19?

A. River’s Edge Hospital has a long-standing history of managing health care concerns. At the present time we are actively following our established protocols for infection control, continually training on these protocols and staying nimble to adjust as needed should new prevention and containment measures be identified.

COVID-19 Actions:

  • We have a dedicated team of interdisciplinary experts including some with many years of experience in emergency management and response, infection control and prevention, as well as clinicians and other health care professionals.
  • We continue to monitor and follow the guidelines specific to COVID-19 from the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO) and our local and state health agencies.
  • We have heightened our cleaning and disinfecting protocols.
  • We continue to actively monitor and report respiratory illnesses across our organization.
  • We have instituted monitoring of employees who have traveled to areas where COVID-19 is prevalent or have been in close contact with others who have traveled to areas where COVID-19 is prevalent.
  • We will be posting signs asking individuals who are sick, who have traveled within the last 14 days to areas where COVID-19 is prevalent, or who may have been in contact with someone that has been infected by or exposed to COVID-19, to refrain from visiting patients in the hospital.
  • We are asking all visitors to wash their hands.
  • We are sharing updated information on COVID-19 with our patients, families, and employees.
  • We have an emergency operation plan that will be put into place should we need to implement it.

Q. Should I call ahead if I feel like I need to be seen for my symptoms?

A. If you have a fever or cough AND have traveled to areas where COVID-19 is prevalent or have been in close contact with others who have traveled to areas where COVID-19 is prevalent within 14 days, we would ask that you call ahead so we can be prepared for you when you arrive. Please call 507-931-2200 for assistance.

Q. How will I know if there is an occurrence of COVID-19 at River’s Edge Hospital?

A. We are committed to communicating any incidence of the virus in our facility. We will notify our employees and volunteers. We will also be in close communication with our local and state health agencies. To protect the privacy of our patients, any public notification would come from state health agencies.

Q. Do you have adequate staff and equipment to care for patients if there is an outbreak for COVID-19?

A. At this time, we have the appropriate staffing and supplies to care for our patients and we have strategies in place should this become an issue of concern. We will ensure both adequate protective equipment and consistent care for our patients.


We encourage you to refer to trusted resources for the most recent official updates on COVID-19. Please feel free to reach out with any additional questions that you might have.
Centers for Disease Control and Prevention (CDC): https://www.cdc.gov/coronavirus/2019-ncov/index.html
Minnesota Department of Health: https://www.health.state.mn.us/diseases/coronavirus/index.html