Healthgrades Recognizes River’s Edge Hospital for Outstanding Patient Experience and Patient Safety in 2023
ST. PETER, MN — River’s Edge Hospital today announced that it has been recognized by Healthgrades as a 2023 Patient Safety Excellence Award™ and Outstanding Patient Experience Award™ recipient. This dual distinction places River’s Edge Hospital among the top 10 percent of all short-term acute care hospitals as evaluated by Healthgrades, the leading marketplace connecting patients and providers.
Fewer than 100 recipients nationally achieved both these distinctions. In fact, River’s Edge Hospital is the only hospital in Minnesota to achieve the Outstanding Patient Experience Award, the Patient Safety Excellence Award, and the Joint Replacement Excellence Award in 2023.
Over the past several years, River’s Edge Hospital has made patient safety and patient experience a focal point in overall patient care through the creation of committees and workgroups. The purpose of these committees is to evaluate how care is delivered and what can be done to continue to improve.
“The mission of River’s Edge is to provide world class care. Each member of the River’s Edge team works diligently to help us meet that vision,” said Paula Meskan, CEO of River’s Edge Hospital. “As we have continued to work through the challenges associated with Covid, we have maintained our commitment to providing the safest care to our patients in all that we do. I am proud of the care that our employees provide, and it is an honor to be recognized by Healthgrades.”
As it relates to the safety of patients, during the 2019-2021 study period, 164,592 potentially preventable patient safety events occurred among Medicare patients in U.S. hospitals.* Healthgrades found that just four patient safety indicators accounted for 74% of all patient safety events. To that end, it’s important for consumers to know that if all hospitals, as a group, performed similarly to the 2023 Patient Safety Award recipients, on average, 95,880 patient safety events could have been avoided.*
As it relates to the patient experience, Healthgrades evaluated hospitals that submitted at least 75 patient experience surveys to the Centers for Medicare and Medicaid Services (CMS), covering patients discharged from January 2021 through December 2021. Of those hospitals evaluated, 419 hospitals outperformed their peers—based on their patients’ responses—to achieve this award. Healthgrades evaluates performance by applying a scoring methodology to ten patient experience measures, using data collected from HCAHPS survey of the hospital’s own patients. Survey questions focus on patients’ perspectives of their care in the hospital, from cleanliness and noise levels in patient rooms to medication explanations and hospital staff responsiveness to patients’ needs. The measures also include whether a patient would recommend the hospital to friends or family and their overall rating of the hospital.
“We applaud all recipients of the Healthgrades 2023 Outstanding Patient Experience Award and Patient Safety Excellence Award for putting patient experience and safety front and center within their organizations,” said Brad Bowman, MD, Chief Medical Officer and Head of Data Science at Healthgrades.Consumers can visit healthgrades.com for more information on how Healthgrades measures hospital quality and access the complete methodology here and here.*Statistics are calculated from Healthgrades Patient Safety Ratings and Excellence Award methodology which is based primarily on AHRQ technical specifications (Version 2022.0.1) for MedPAR data years 2019 through 2021 and represent three-year estimates for Medicare patients only.
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About River’s Edge Hospital
River’s Edge Hospital & Clinic provides a wide range of healthcare services, combining state-of-the-art technology with compassionate care, collaboration, integrity and stewardship.
Find more information at www.REHC.org.
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Physical and Occupational Therapy >
Our physical therapists are trained to effectively rehabilitate a variety of conditions and will work with you to assess your needs and design a treatment plan to meet your therapy goals.
The OrthoEdge Joint Replacement Program includes the involvement of your entire care team to help you through the joint replacement process and return you to an active lifestyle as quickly as possible.
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Emergency Room River’s Edge Hospital Emergency Department is a Level IV Trauma Center that is open 24 hours a day, 7 days a week.