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River’s Edge Hospital announces receipt of the Orthopaedic Center of Excellence designation from DNV-GL Healthcare. Orthopaedic Center of Excellence designation affirms an organization’s excellence in the provision of diagnostic services, surgical services, and therapies related to orthopedic care.

“This designation assures our community that we have the ability to provide consistent, high quality orthopedic care.” says George Rohrich, CEO, River’s Edge Hospital. “The community can be confident that we have the right equipment, personnel and training to maintain our orthopedic service line at peak performance. Achieving this designation validates all the effort we have put into orthopedic services and to ensuring the health and safety of our patients.”

The DNV-GL Healthcare Orthopaedic Center of Excellence designation is obtained by achieving certification in at least three (3) orthopedic service line programs based on requirements set forth by DNV-GL Healthcare, and informed by the guidelines of the American Academy of Orthopaedic Surgeons.

River’s Edge received certifications in hip and knee replacement, shoulder surgery, and spine surgery. River’s Edge Hospital is the third hospital in the U.S. and the first hospital in Minnesota to receive this certification.

“This additional Certification of Excellence in Spine and Shoulder surgery reflects the ongoing pursuit of high quality treatment and care for the orthopedic patient. Rivers Edge Hospital and Clinic and The Orthopaedic & Fracture Clinic have a common goal of providing the best orthopedic care in the region, this only amplifies the previous designations of excellence already awarded ( Knee and Hip Surgery). The community and region need to know that such a high quality center exists for their benefit and that we continue to strive for such quality on all that we do for our patients,” said Andrew Meyers, CEO, The Orthopaedic & Fracture Clinic.

“Achieving designation shows a commitment to excellence,” says Patrick Horine, CEO of DNV GL Healthcare. “It helps demonstrate to your community that you are performing at the highest level.”

 

About DNV-GL Healthcare

DNV-GL is a world-leading certification body that helps businesses assure the performance of their organizations, products, people, facilities and supply chains through certification, verification, assessment, and training services.

Within healthcare, DNV-GL helps its customers achieve excellence by improving quality and patient safety through hospital accreditation, disease-specific certifications and quality-management training.

The DNV- GL operates in more than 100 countries. Our 16,000 professionals are dedicated to helping its customers make the world safer, smarter and greener.

 

For more information about DNV-GL Healthcare, visit https://www.dnvgl.us/assurance/healthcare.

 

 

 

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River’s Edge Hospital & Clinic provides a wide range of healthcare services, combining state-of-the-art technology with compassionate care, collaboration, integrity and stewardship. 

 

River’s Edge Hospital is an equal opportunity employer and provider.

 

 

Find more information at www.REHC.org.

 

ST. PETER, MN — River’s Edge Hospital opened its new patient wings on June 3, leaving a lot of excess furniture from the former patient wings without a home. The furniture found a new home with the Partners for Affordable Housing.

Partners for Affordable Housing provides a variety of services to support people experiencing homelessness in the Southern Minnesota Region, including Emergency Shelters – Theresa House and Welcome Inn – Mankato, Transitional Housing programs, affordable Permanent Housing options, and our Free Store – we make donations of household goods, food and furniture available to anyone in need to make a home. The latest addition is the St Peter Motel, which will be converted to an additional homeless shelter later this summer. The shelters offer a transitional stay of up to 90 days while receiving case management support with the goal of obtaining income and housing by the end of their stay.

The items donated by River’s Edge, chairs, end tables, artwork, storage bins, sofas, and other items, will be used in the St. Peter shelter, Mankato shelters, and made available in the Partners for Affordable Housing Free Store.

“Much of the furniture that was in the patient rooms is in very good shape and we did not want to simply dispose of it. We are grateful for the Partners for Affordable Housing and the work they do to provide food and housing for those in need. The donation is one way we can help them meet their mission,” said George Rohrich, Chief Executive Officer at River’s Edge Hospital.

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River’s Edge Hospital & Clinic provides a wide range of healthcare services, combining state-of-the-art technology with compassionate care, collaboration, integrity and stewardship.

River’s Edge Hospital is an equal opportunity employer and provider.

Find more information at www.REHC.org.

ST. PETER, MN— The Minnesota Hospital Association (MHA) on May 31 honored innovative programs and outstanding leaders in health care at its 35th annual awards ceremony.

River’s Edge Hospital  was awarded the Quality and Patient Safety Award in the small hospital category for implementing best practices to reduce the number of patient falls at the facility.  River’s Edge Hospital also received this award in 2016.

“The safe patient handling committee works extremely hard on promoting patient safety,” said Janelle Rauchman, RN, Chief Quality Officer at River’s Edge Hospital.  “I am proud of this team and the staff at River’s Edge and their dedication to quality.”

Awards were given for extraordinary achievement in categories ranging from advocacy on behalf of hospitals and volunteerism to innovation and improvement in patient care and patient safety.

“Each day, all across the state, Minnesota’s hospitals and health systems are working to strengthen the health of our communities,” said MHA President and CEO Lawrence Massa. “Our exceptional care teams set the bar high for patient care and for meeting the needs of their communities.  Thanks to their expertise, diligence and commitment to excellence, Minnesota’s hospitals continue to be among the best in the nation.”

(Caption:  River’s Edge Hospital was awarded the Quality and Patient Safety Award at the 2019 Minnesota Hospital Association Awards banquet held May 31.  Pictured representing River’s Edge Hospital is (l. to. r.) – Lori Zook, Chief Financial Officer, MaryAnn Harty, Hospital Commissioner, Nicole Boelter, Exercise Physiologist, Jackie Kimmet, Chief Human Resource Officer, Brittney Sharping, RN, Janelle Rauchman, RN, Chief Quality Officer, Paula Meskan, RN, Chief Nursing Officer, Stephanie Holden, Chief Marketing & Development Officer, and Linda Prahl, RN, Med/Surg Manager.

 

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River’s Edge Hospital & Clinic provides a wide range of healthcare services, combining state-of-the-art technology with compassionate care, collaboration, integrity and stewardship. 

 River’s Edge Hospital is an equal opportunity employer and provider.

 

Find more information at www.REHC.org.

 

River’s Edge Hospital has added a price estimator tool to its website to help individuals get a better idea of the potential cost of care for health-related services.  To access the price estimator tool, select the PRICE ESTIMATOR button in the upper right-hand corner of the home page.  This will open up the price transparency page.  The price estimator is on the right of the page.  To use the tool, please follow the steps below:

Use of online Estimate System

Service Category: Use drop down to pick service desired.

Service: Use drop down to choose what service you would like a price on. You can only choose one service at a time so if multiple services they will need to be done individually.

Service Description: This is the CPT code that indicates the service you have chosen and will populate automatically.

Estimated Date of Service: Fill in the date you are scheduled for your services.

Insurance Type: Choose commercial or Medicare/Medicaid

Patient Information: Complete demographic information

Insurance Information: Choose “I have insurance and I know my information” or I don’t have insurance”. Depending on what you choose you will list additional information as required. Remaining deductible and remaining out of pocket are important to obtain patient portion.

Because we value your business, we would like you to be aware of the cost related to this procedure and what your financial responsibility may be for the services provided. Based upon the information that you shared with us, we have provided a good faith estimate. This estimate is based on the average charge for this procedure. Depending on the services actually provided, your charges may be different.

Your healthcare team may need to use other professionals to provide the best care, such as anesthesiology, laboratory, radiology and pathology for testing or consultation. While these professionals work in our building; they are independent of the hospital. You may receive a bill for these services. These services are not included in this estimate.

This estimate does not constitute a final contract, as the actual charges may be significantly different. If you have any questions about the cost of our services or want to find out about additional resources, please feel free to contact us at 507-934-7605.

Performance Excellence Network Recognizes River’s Edge Hospital

2018 Performance Excellence Awards Presented at PENworks 2019 Conference

 

The Performance Excellence Network (PEN) today honors River’s Edge Hospital with the 2018 Performance Excellence Award. The Award is based on the Baldrige Framework and is the culmination of a rigorous evaluation of an organization’s management and performance system. The evaluation criteria consider leadership, strategic planning, customer-related processes, measurement and knowledge management, workforce, and operations, and recognize organizations that are systematically improving results.

River’s Edge was one of two organizations featured at PENworks 2018, a conference held Thursday and Friday at the Mystic Lake Conference Center in Prior Lake, MN.

George Rohrich, CEO of River’s Edge Hospital, said, “Baldrige helps us better concentrate and coordinate our improvement efforts. Our recent evaluation by the PEN team validated our strengths and provided us with a road map to continue our improvement.  This award recognizes the commitment of the entire River’s Edge Hospital staff and leadership to quality improvement.

Said Brian Lassiter, president/CEO of the Performance Excellence Network: “Achieving and sustaining excellence – in our organizations and in ourselves – takes hard work.  It takes a commitment of time, of resource, of energy.  It takes focus, persistence, patience, and practice.  These organizations have demonstrated a commitment to continuous improvement and performance excellence.”

The conference featured 30 local, regional, and national speakers from all types of organizations, each sharing best practices and methods to improve leadership, customer focus, workforce engagement and capability, and operational effectiveness.  In addition to the two organizations receiving recognition, some of the organizations presenting included Allete/MN Power, Allina Health, Andersen Windows, City of Brooklyn Park, Mankato Area Public Schools, Strider Bike, and University of St. Thomas.

Seven of the speakers were keynotes, four representing current Baldrige Award recipient organizations, the nation’s highest performing organizations: Sue Dunn, CEO of Donor Alliance (Denver, CO); Lindel Fields, Superintendent & CEO, Tri County Tech (Bartlesville, OK); Richard Panico, CEO of Integrated Project Management LLC (Chicago, IL); and Kathy Raethel, CEO of Adventist Health Castle (Kailua, HI).  The other three keynotes each shared methods for leaders to systematically improve workforce engagement, team and leadership effectiveness, and personal/professional happiness: Jeff Brown, (Experience Happiness), Jenn Lim (Delivering Happiness and Zappos), Stevie Ray (Stevie Ray Improv Co.).

 About Performance Excellence Network

The Performance Excellence Network was founded in 1987 by the Minnesota Legislature and Governor Rudy Perpich, and was spun off into a private 501(c)3 nonprofit two years later. PEN advances improvement and performance excellence within organizations, individuals and communities. It helps leaders identify strengths and improvement opportunities, and it builds networks that bring information, resources, knowledge and best practices to organizations desiring to improve. PEN serves over 250 members and organizations in Minnesota and the Dakotas. For more information, go to http://www.performanceexcellencenetwork.org.

About River’s Edge Hospital

River’s Edge is a critical access hospital that has delivered over 70 years of quality care including family medicine, pediatrics, emergency room, orthopedic and general surgery to the residents of St. Peter and the surrounding communities.  REH has about 175 employees.  For more information: https://riversedgehealth.org/

 

River’s Edge Hospital made the holiday season brighter for four St. Peter organizations this week with donations that will help each continue their mission in the community.

Receiving donations were the St. Peter Govenaire’s Drum & Bugle Corp, The Children’s Weekend Food Program, The Kitchen, and The St. Peter Area Food Shelf.   River’s Edge Hospital received matching funds from their construction project partners, JJCA, the architect for the expansion project, and American Health Facilities Development, the owner’s representative for the project.

“River’s Edge has made a commitment to ensure food security in the community and making these donations helps to make sure these organizations can continue serving the community.  We greatly appreciate our expansion project partner’s contributions to help fulfill this need,” said George Rohrich, CEO, River’s Edge Hospital.

 

December 20, 2018 – ST. PETER –  River’s Edge Hospital was not invited by Blue Cross Blue Shield of Minnesota to participate in the Medicare Blue Plus Southern MN Network Advantage plan for 2019.  Despite attempts by River’s Edge Hospital administrators to reach out to Blue Cross Blue Shield of Minnesota, the insurer has denied a request to allow River’s Edge Hospital to be an in-network facility. Also excluded from the network is The Orthopaedic and Fracture Clinic in Mankato, River’s Edge Hospital’s partner in the OrthoEdge joint replacement program.

Although River’s Edge Hospital is an out-of-network facility for the BCBS Medicare Advantage PPO program for Southern Minnesota, people who wish to continue to use River’s Edge Hospital for services can still do so with the understanding that out-of-pocket costs may be higher with this Advantage plan.  If you would like to come to River’s Edge Hospital in-network, you may want to choose a different insurance company that offers a Medicare Advantage plan.  You have the option to change your plan through March 31, 2019.

Both River’s Edge Hospital and The Orthopaedic and Fracture Clinic work hard to provide high-quality, cost-effective care that patients are looking for.  River’s Edge is a nationally certified Hip and Knee Replacement Center of Excellence and ranks in the top 5 percent in the nation for patient experience as reported by Press Ganey.  OFC consistently scores better than others in Southern Minnesota for outcomes as reported by MN Community Measurement.

While not an in-network provider for this Blue Cross Blue Shield Medicare Advantage Plan, River’s Edge Hospital is an in-network provider for all other Blue Cross Blue Shield Medicare supplement plans and Blue Cross Blue Shield commercial plans.  To find out if your plan is in-network, contact your insurance provider or River’s Edge Patient Financial Services at 507-934-7605.

When Dale Heins lived beyond his 50’s, he was a little bit surprised. Both of his parents had passed away before reaching the age of 60, and because he pictured a similar fate for himself, he didn’t pay much attention to how he cared for his body. The result was that he became very obese, and the stress and strain from the extra weight on his joints made walking painful. It wasn’t until he realized that his poor health was affecting his relationships with his grandchildren and great-grandchildren that he decided it was time to do something to change his situation.

 

Shedding Extra Weight Would Mean a Better Surgery Outcome

Although his knees were giving him trouble, Dale knew that going into surgery in his present physical condition wouldn’t prepare him for the best outcomes, so the first thing he did to begin moving down a path towards inevitable knee surgery and better health was to lose weight. With perseverance and the partnership of his wife, Dale lost 180 pounds over the course of a year.

“It changed my life dramatically,” said Dale. “I couldn’t have done it without my wife doing it with me. She was very supportive.”

 

Surgery for Both Knees at the Same Time

It was when Dale and his wife returned from a vacation to Alaska that he talked to Dr. Kyle Swanson at the Orthopaedic and Fracture Clinic (OFC) about knee replacement surgery. Dale had been consulting with Dr. Swanson for four years. During the course of that time, he had received injections that controlled the pain. At first, the effect of the treatments was very long-lasting. However, the treatment that he received prior to his vacation only lasted five days. On this visit with Dr. Swanson, they both knew that it was time to consider surgery.

“Both of my knees were bad, so we talked about the pros and cons of doing both at the same time,’ said Dale. “I made the decision to do both knees so that I would only have to go through this one time.”

Confidence in Professional and Personable Doctors and Staff

As Dale anticipated his upcoming surgery that would take place at River’s Edge Hospital, he had the utmost confidence in Dr. Swanson. During consultations, Dale found Dr. Swanson to be very personable. He discovered that they had some mutual interests as they chatted, but when it came to surgery and his care, Dr. Swanson was all business.

“What truly impressed me was that Dr. Swanson talked at length about how professional he and his staff are, and I found that they are every bit as professional as he described,” said Dale.

Impressive Customer Service Doesn’t Happen by Accident

From the first time that Dale walked through the door, right through to his last post-operative physical therapy session, Dale was just as impressed by the professional care that he received at River’s Edge Hospital as he was with OFC. The caring and supportive attitude of the staff was present in all of their actions, and he felt like they empathized with what he was feeling and anticipated his every need.

“I come from a sales background and I understand customer service,” said Dale. “What I received from River’s Edge Hospital was customer service and I know it’s not an accident. People have to be taught and held accountable to do that and that’s what River’s Edge does.”

Increased Mobility Means Improved Quality of Life

Now that Dale is a few months down the road from his double knee replacement surgery, he is already experiencing an improved quality of life. Because of his increased mobility, he can walk and interact better with his grandkids and great-grandkids, and he looks forward to many more years to watch them grow. He’s able to be more involved at his church, whether it’s flipping burgers for an event or being available to assist older congregation members who are in need.

As he looks back on his experience of going through double knee replacement surgery, what Dale remembers most is the support and encouragement from the people at River’s Edge Hospital and the Orthopaedic and Fracture Clinic. Even through the tough parts, like post-op physical therapy, the care he received set him up for success.

“They made me feel like a rockstar the whole time,” said Dale.

ST. PETER – River’s Edge Hospital was awarded the Press Ganey Guardian of Excellence Award for Patient Satisfaction on November 12, 2018 at the Press Ganey National Conference.  Approximately 200 hospitals in the U.S. and Canada received the award.  River’s Edge is one of three in Minnesota earning the recognition.

The Guardian of Excellence Award is given to Press Ganey clients who have reached the 95th percentile and sustain performance in the top 5 percent in patient experience in the designated reporting period.  This is the first time River’s Edge has received the award.

“I would like to recognize the physicians and staff at River’s Edge Hospital for the sustained level of excellent performance.  On behalf of the hospital leaders and the board of commissioners, I congratulate them on this incredible achievement and recognition,” said George Rohrich, Chief Executive Officer at River’s Edge Hospital.

About Press Ganey
Press Ganey pioneered the health care performance improvement movement more than 30 years ago. Today Press Ganey offers an integrated suite of solutions that enable enterprise transformation across the patient journey. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 33,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.

 

 

 

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River’s Edge Hospital & Clinic provides a wide range of healthcare services, combining state-of-the-art technology with compassionate care, collaboration, integrity and stewardship. 

 

Find more information at www.REHC.org.

River’s Edge Hospital continues to work to fulfill its mission to provide quality health services and vision of improving the health of all the individuals served by announcing the formation of the Patient and Community Advisory Council.

The Patient & Community Advisory Council is a diverse group of community members, current or recent patients, and family members who represent the collective voice of our patients and families.   Council members offer advice, information and recommendations to support patient care, planning, and procedures.  Information presented by this group provides leaders and staff with a better understanding of how to improve quality, program development, service excellence, communication, patient and family education, staff orientation, education, and patient/family satisfaction and loyalty.

“The formation of this committee is a way to connect the community to the hospital and to use patient feedback to learn what is most important to our patients and their families,” said Margie Nelsen, River’s Edge Hospital Commission Chair.

Additionally, the administration at River’s Edge Hospital views this committee as an important piece of enhancing the quality, safety, and patient experience at River’s Edge.  “Our leaders and staff work very hard to maintain the exceptional levels of quality, safety, and experience at River’s Edge.  Having input from former patients, family members, and community members is invaluable as we continue make improvements in these areas,” said Stephanie Holden, Chief Marketing and Development Officer at River’s Edge Hospital.

In a 2017 publication by the American Institutes for Research, it was found that hospitals using patient advisory councils saw reduced infection rates, readmissions, length of stays, increases in patient satisfaction scores, and improved efficiencies.

People who are interested in becoming a member of the Patient and Community Advisory Council can download an application at www.REHC.org or request one via mail or email by contacting Stephanie Holden, Chief Marketing and Development Officer at 507-934-7645 or sholden@rehc.org.

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River’s Edge Hospital & Clinic provides a wide range of healthcare services, combining state-of-the-art technology with compassionate care, collaboration, integrity and stewardship. 

 

PFAC – application

PFAC – What is the council