River’s Edge announces formation of Patient and Community Advisory Council

River’s Edge Hospital continues to work to fulfill its mission to provide quality health services and vision of improving the health of all the individuals served by announcing the formation of the Patient and Community Advisory Council.

The Patient & Community Advisory Council is a diverse group of community members, current or recent patients, and family members who represent the collective voice of our patients and families.   Council members offer advice, information and recommendations to support patient care, planning, and procedures.  Information presented by this group provides leaders and staff with a better understanding of how to improve quality, program development, service excellence, communication, patient and family education, staff orientation, education, and patient/family satisfaction and loyalty.

“The formation of this committee is a way to connect the community to the hospital and to use patient feedback to learn what is most important to our patients and their families,” said Margie Nelsen, River’s Edge Hospital Commission Chair.

Additionally, the administration at River’s Edge Hospital views this committee as an important piece of enhancing the quality, safety, and patient experience at River’s Edge.  “Our leaders and staff work very hard to maintain the exceptional levels of quality, safety, and experience at River’s Edge.  Having input from former patients, family members, and community members is invaluable as we continue make improvements in these areas,” said Stephanie Holden, Chief Marketing and Development Officer at River’s Edge Hospital.

In a 2017 publication by the American Institutes for Research, it was found that hospitals using patient advisory councils saw reduced infection rates, readmissions, length of stays, increases in patient satisfaction scores, and improved efficiencies.

People who are interested in becoming a member of the Patient and Community Advisory Council can download an application at www.REHC.org or request one via mail or email by contacting Stephanie Holden, Chief Marketing and Development Officer at 507-934-7645 or sholden@rehc.org.

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River’s Edge Hospital & Clinic provides a wide range of healthcare services, combining state-of-the-art technology with compassionate care, collaboration, integrity and stewardship. 

 

PFAC – application

PFAC – What is the council